Frequently Asked Questions

Contact Us!

If you have any questions we didn’t answer here please feel free to reach out to us and we will get back to you at our earliest convenience.

 

Q. Can I book a private event at Pudgy’s Place?
A. Yes! Whether you’re looking to host a birthday party, bridal shower, reunion, work retreat, or a friend’s night out we are here for you! Please use this form to find more information and to start booking your event!

Q. When will the Peabody studio be open?
A. Pudgy’s Place is OPEN! We have pottery/ceramic classes, workshops, and different membership tiers. Additionally, we have 2D workshops like Paint Night and membership for 2D art as well. For those who dabble in all of the arts, we have a combo membership option! Check out our class/workshop tab for lessons and our membership tab for studio access.

Q. Are you an independent artist or a community art studio?
A. Yes! Hahaha - Shahane started her career as an independent artist working under the name Pudgy Pottery which later evolved to Pudgy Productions. Now Shahane and Phillip are building a community art studio to teach pottery and painting as well as provide a haven for artists.

Q. How long have you been teaching?
A. Shahane has been teaching pottery professionally since 2016 (roughly 8 years).

Q. Do you accept commissions for Pottery? What about wholesale?
A. We are currently not doing any commissioned work or wholesale transactions.

Q. What’s the average shipping speed?
A. It typically takes 3-5 business days to wrap and get the pieces to the post office. After that, it depends on where the work is headed but on average people get their pieces approximately one week after ordering. You will receive an e-mail when your orders have shipped with tracking numbers! (In regards to the few pieces still left for sale on the website). After shipping is calculated, we refund the remainder if you pay more than necessary.

Q. What is your return policy?
Due to the nature of our work, we do not accept returns. If an Item is delivered broken or faulty follow the steps below for a refund.
-Contact us within 3 days of delivery via e-mail to initiate a refund (pudgy@pudgyproductions.com), no refunds can be made past this time frame.
-If the item was delivered damaged due to postal service a photo of the box and damaged goods needs to be e-mailed to pudgy@pudgyproductions.com within 72 hours of delivery.

Q. Is the pottery safe to use?
A. Unless otherwise stated in the description of a specific piece each item is: microwave-safe, dishwasher-safe, and non-toxic! Although your ceramic ware may have a longer life if kept out of the dishwasher it shouldn’t be a problem as long as nothing will hit it.